Dr Chim Weng Kong
journal article
- Cheah Chee Keong, Kong Yin Mei, Tan Kock Lim, Chim Weng Kong, Ong Hock Siong, "LAYERED DETECTION OF TAMPERED IDENTITY DOCUMENTS IN ELECTRONIC KNOW-YOUR-CUSTOMER SYSTEMS: A CONCEPTUAL", Journal of Islamic, Social, Economics and Development (JISED), ACADEMIC INSPIRED NETWORK, May 2026 (ISSN: 0128-1755).
- Cheah Chee Keong, Kong Yin Mei, Tan Kock Lim, Chim Weng Kong, Ong Hock Siong, "THE IMPACT OF GLOBAL TARIFF PRESSURES AND GEOPOLITICAL CONFLICTS ON CORPORATE DEFAULT RATES", Journal of Islamic, Social, Economics and Development (JISED), ACADEMIC INSPIRED NETWORK, May 2026 (ISSN: 0128-1755).
- Chim Weng Kong, Maria Bt Abdul Rahman, "Price as a determinant to Customer Satisfaction and Customer Retention in Malaysia Commercial Banks", Journal of Positive School Psychology, Journal of Positive School Psychology, Volume 6, Issue 3, pp 267-276, March 2022 (ISSN: 2717-7564).
- Chim Weng Kong, Maria Bt Abdul Rahman, "Contributing Factors on Customer Retention for Sustainability of Malaysian Commercial Banks", Voice of Academia, Academia Series of Universiti Teknologi MARA, Kedah, Volume 17, Issue 2, pp 147-157, June 2021 (ISSN: 1985-5079).
- Maria Abdul Rahman, "Service Quality and Customer Retention in Malaysian Commercial Banks", Journal of Business and Social Review in Emerging Economies, Center for Sustainability Research and Consultancy, Volume 6, Issue 4, pp 1303-1312, December 2020 (ISSN: 2519-089X).
conference proceedings
- Maria Binti Abdul Rahman, Enhancing Customer Retention within Malaysia Banking: Exploring the Impact of Relationship Marketing, Service Quality, Price, and Mediating Role of Satisfaction, Readers Insight Publisher, March 2024 (ISBN: -).