Dr Chen, I-Chi

journal article
  • Chin Ann Chong, Ng Lee Peng, Chen, I-Chi, "The impact of job insecurity on job burnout among hospitality employees during COVID-19 pandemic: the moderating role of supervisor and co-worker support", International Hospitality Review, Emerald Insight, Volume 38, Issue 1, pp 160-181, March 2024 (ISSN: 2516-8142).
  • Seow Ai Ni, Choong Chee Keong, Chen,I-Chi, Choong Yuen Onn, "Can protection motivation theory explain the perception of international tourists' on medical tourism?", Journal of Hospitality and Tourism Insights, Emerald, Volume 5, Issue 2, pp 394-412, April 2022 (ISSN: 2514-9792).
  • Kuar Lok Sin, Ng Lee Peng, Chen,I-Chi, Choong Yuen Onn, Teoh Sok Yee, "The Happy 8 Retreat: An ?Art Stay?", IIUM Journal of Case Studies in Management, IIUM Press, Volume 13, Issue 1, pp 16-27, January 2022 (ISSN: 2810-2327).
  • Yip Yen San, Chen,I-Chi, Ng Lee Peng, "INFLUENCE OF MANAGERIAL COACHING ON SERVICE-ORIENTED CITIZENSHIP BEHAVIOURS: THE MEDIATING ROLE OF SERVICE QUALITY COMMITMENT IN THE MALAYSIAN HOTEL INDUSTRY DURING THE PANDEMIC OUTBREAK", Advances in Hospitality and Tourism Research, Akdeniz University Publishing House, Antalya, Turkey, September 2022 (ISSN: 2147-9100).
  • Kuar Lok Sin, Ng Lee Peng, Choong Yuen Onn, Chen,I-Chi, Teoh Sok Yee, "HOTELS? GREEN PRACTICES ADOPTION: DETERMINANTS AND TOP MANAGERS? ENVIRONMENTAL COMMITMENT", Advances in Hospitality and Tourism Research, Akdeniz University Publishing House, Antalya, Turkey, December 2021 (ISSN: 2147-9100).
  • Peter Sin Howe Tan, Choong Yuen Onn, Chen,I-Chi, "The effect of service quality on behavioural intention:the mediating role of student satisfaction and switching barrier sin private universities", Journal of Applied Research in Higher Education, Emerald Insight, August 2021 (ISSN: 1758-1184).
  • Ng Lee Peng, Kuar Lok Sin, Choong Yuen Onn, Teoh Sok Yee, Tee Chee Wee, "FROM PENAGA TREE TO HERITAGE BOUTIQUE HOTEL: A CASE STUDY OF HOTEL PENAGA", Tourism and Hospitality Management, Ministry of Science, Education and Sports of the Republic of Croatia, Volume 27, Issue 3, pp 723-732, December 2021 (ISSN: 1330-7533).
  • Gopalan Raman, Ng Lee Peng, Chen,I-Chi, "THE MEDIATING EFFECT OF LEADERS? IDEALISED INFLUENCE ON THE RELATIONSHIP BETWEEN LEADERS? EMOTIONAL INTELLIGENCE AND JOB PERFORMANCE AMONG ACADEMICS IN MALAYSIAN PUBLIC RESEARCH UNIVERSITIES", International Journal of Management Studies, UUM, Volume 28, Issue 1, pp 1-24, January 2021 (ISSN: 2180-2467).
  • Seow Ai Na, Choong Chee Keong, Chen, I-Chi, Choong Yuen Onn, "Can Protection Motivation Theory explain the perception of International Tourists? on Medical Tourism?"", Journal of Hospitality and Tourism Insights, Emerald Publishing, March 2021 (ISSN: 2514-9792).
  • Thiam-Yong, Kuek, Choong Yuen Onn, Khor Saw Ching, Low Mei Peng, Timothy Tzen-Vun, Yap, "STUDY OF PAST DECADE (2010 -2020) SELECTED LITERATURE ON MINORITY SHAREHOLDER AND SHAREHOLDER ACTIVISM IN MALAYSIA", ADVANCED INTERNATIONAL JOURNAL OF BUSINESS, ENTREPRENEURSHIP AND SMES (AIJBES), GLOBAL ACADEMIC EXCELLENCE (M) SDN BHD, pp 49-58, March 2021 (ISSN: 2682-8545).
  • GOPALAN RAMAN, Ng Lee Peng, Chen,I-Chi, "THE MEDIATING EFFECT OF LEADERS? IDEALIZED INFLUENCE ON THE RELATIONSHIP BETWEEN LEADERS? EMOTIONAL INTELLIGENCE AND INTENTION TO PERFORM AMONG ACADEMICS IN MALAYSIAN RESEARCH UNIVERSITIES: GENDER AS A MODERATOR", JOURNAL OF CONTEMPORARY ISSUES AND THOUGHT, UNIVERSITI PENDIDIKAN SULTAN IDRIS (UPSI), Volume 10, Issue 1, March 2020 (ISSN: 2232-0032).
  • Ng Lee Peng, Chong Chin Ann, "?I AM TIRED? ? Job Burnout and Citizenship Behaviour in an Organization: Occupational Commitment as a Mediator in a Malaysian Private University", IDE-Online Journal (International Dialogues on Education: Past and Present), IDE, Volume 7, Issue 2, pp 80-93, December 2020 (ISSN: 2198-5944).
  • Kuar Lok Sin, Ng Lee Peng, Teoh Sok Yee, Choong Yuen Onn, Tee Chee Wee, "Moving towards Greener Hotel: The Roles of Manager?s Environmental Attitudes, Self-transcendence Value and Perceived Benefits", The Journal of Advanced Research in Business, Marketing, and Supply Chain Management (JARIMS), AiBMA, Volume 4, Issue 1, pp 8-14, December 2020 (ISSN: 2600-8327).
  • Ng Lee Peng, Ng Hui Fuang, Kuar Lok Sin, "Impacts of job-related stress and patient safety culture on patient safety outcomes among nurses in Taiwan", International Journal of Healthcare Management, Taylor & Francis Production, April 2019 (ISSN: 2047-9700).
  • Ng Lee Peng, kuar Lok Sin, Choong Yuen Onn, Tee Chee Wee, Chen,I-Chi, "GREEN WORK CLIMATE AND PRO-ENVIRONMENTAL BEHAVIOUR AMONG ACADEMICS: THE MEDIATING ROLE OF HARMONIOUS ENVIRONMENTAL PASSION", INTERNATIONAL JOURNAL OF MANAGEMENT STUDIES, UUM, Volume 26, Issue 2, July 2019 (ISSN: 2232-1608).
  • Chen, I-Chi1, Sofiah Kadar Khan, Lin, Chih-Hsuan, "Team Resource Management Perception under Managerial Coaching Skills and Organizational Climate: Cross-Level Analysis in Taiwan?s Hospitals", Health Care Manager, Wolters Kluwer Health, Inc, August 2019 (ISSN: 1525-5794).
  • Julius Mocha, Chong Yee Lee, Chen, I-Chi, "Smallholder Farmers? Intention to Adopt Microfinance Services in Rural Areas of Tanzania ? A Behavioural Study", International Journal of Business Innovation and Research, INDERSCIENCE, July 2019 (ISSN: 1751-0252).
  • Lee-Peng Ng, Lok-Sin Kuar, Yuen-Onn Choong, I-Chi Chen, SokYee Teoh, "A Framework for Evaluating Management?s Environmental Commitment toward Green Practices", International Journal of Academic Research in Business and Social Sciences, Knowledge Words Publications, Volume 8, Issue 15, pp 250-262, December 2018 (ISSN: 2222-6990).
  • I-Chi Chen, Hui-Fuang Ng, Li-Rou Chau, Mun-Yee Loo, Paik-Kei Wong, "A Qualitative Study of Obesity Perceptions in Social Media through Twitter?s Tweets.", International Journal of Management, Economics and Social Sciences (IJMESS), International Journal of Management, Economics and Social Sciences (IJMESS), Volume 7, Issue S1, pp 40-57, February 2018 (ISSN: 2304 ? 13).
  • Julius Joseph Macha, Chong Yee Lee, Chen,I-Chi, "Rural Household?s Intention to Use Microfinance in Tanzania", INTERNATIONAL JOURNAL OF BUSINESS, International Academy of Business and Ecomomics., Volume 23, Issue 2, pp 198-211, February 2018 (ISSN: 2378-8577).
  • Ng Lee Peng, Chen I-Chi, Ng Hui Fuang, Lin Bo-Yen, Kuar Lok Sin, "Influence of job demands and job control on work-life balance among Taiwanese nurses. Journal of Nursing Management", Journal of Nursing Management, John Wiley & Sons, February 2017 (ISSN: 1365-2834).
  • Sofiah Khan, Chen,I-Chi, "The effect of emotional exhaustion, work life balance and supportive organizational culture on organizational citizenship behaviour: the mediating role of occupational commitment (A theoretical review).", Journal of BIMP-EAGA Regional Development, UMS, Volume 3, Issue 1, pp 1-12, August 2017 (ISSN: 2232-1060).
  • Lin,Chih-Hsuan, "Competency building from 360 feedback system to career development: an example of technology industry", T&D Academy of Civil Service, NACS, Volume 168, pp 1-17, June 2013 (ISSN: NIL).
  • Chih-Hsuan Lin, "Competency building from 360 degree feedback system to career development: an example of technology industry", T&D National Academy of Civil Services, National Academy of Civil Service, Volume 168, pp 1-17, June 2013 (ISSN: 1993-5609).
  • Chen,I-Chi, "Organizational learning based-Crew Resources Management", T&D National Academy of Civil Services, National Academy of Civil Services, Volume 143, pp 1-14, May 2012 (ISSN: 1993-5609).
  • Chen,I-Chi, Hui-Fuang Ng, Hung-Hui Li, "Multilevel Model of Patient Safety Culture: Cross-Level Relationship between Organizational Culture and Patient Safety Behavior", INTERNATIONAL JOURNAL OF HEALTH PLANNING AND MANAGEMENT, Wiley, Volume 27, pp 65-82, June 2012 (ISSN: 0749-6753).
  • Chen,I-Chi, Min-Hsun Christine Kuo, "Quality improvement: Perspectives on organizational learning from hospital-based quality control circles in Taiwan", Human Resource Development International, ROUTLEDGE, Volume 14, Issue 1, pp 91-101, February 2011 (ISSN: 1367-8868).
  • Chen,I-Chi, Li Hung Hui, "Measuring patient safety culture in Taiwan using the Hospital Survey on Patient Safety Culture (HSOPSC)", BMC HEALTH SERVICES RESEARCH, BMC, Volume 10, Issue 152, pp 1-29, June 2010 (ISSN: 1472-6963).

conference proceedings
  • Ng Lee Peng, Choong Yuen Onn, Tee Chee Wee, Kuar Lor Sin, Teoh Sok Yee, Environmental Awareness and Green Practices: The Mediating Role of Environmental Commitment among Hotel?s Managers, International Conference on Responsible Tourism and Hospitality (ICRTH) 2022, September 2022 (ISSN: 978-629-9).
  • Gopalan Raman, Ng Lee Peng, The Moderating Effect of Emotional Intelligence, Idealized Influence and Intention to Perform Among Academics in Malaysian Research Universities. Conceptual Paper, 9th International Conference on Business, Accounting, Finance and Economics 2021 Fostering Economic Recovery: Balancing Between Lives and Livelihoods, October 2021 (ISSN: 2805-5721).
  • Thiam-Yong, Kuek, I-Chi, Chen, Yuen-Onn, Choong, Saw-Chin, Khor, Mei-Peng, Low, A REVIEW OF PAST LITERATURES ON MINORITY SHAREHOLDERS AND SHAREHOLDER ACTIVISM IN MALAYSIA, 9th International Conference on Business, Accounting, Finance and Economics, October 2020 (ISSN: 978-967-2).
  • Ng Lee Peng, Teoh Sok Yee, Kuah Lok Sin, Choong Yuen Onn, Tee Chee Wee, MOVING TOWARDS GREENER HOTEL: THE ROLES OF MANAGER'S ENVIRONMENTAL ATTITUDES, SELF-TRANSCENDENCE VALUE AND PERCEIVED BENEFITS, ICIBMAH 2019 (THE INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT & ACCOUNTING, ENGINEERING, AND HUMANITIES), UNIMAP PAUH CAMPUS, PERLIS, MALAYSIA, 29-30 November 2019 (ISSN: 2600-8327).
  • Seow Ai Na, Choong Chee Keong, Choong Yuen Onn, Can Protection Motivation Theory explain the perception of International Tourists? on Medical Tourism?, International Conference on Business, Economic and Management (ICBEM 2019), 26-27 November 2019 (ISSN: N/A).
  • Seow Ai Na, Choong Chee Keong, Choong Yuen Onn, Can Coping Appraisals Predict International Tourists? Perception? Explaining the Behavioural Intention on Medical Tourism, International Conference on Accounting and Business Management 2019, Bandung, Indonesia., 31 July 2019-1 August 2019 (ISSN: N/A).
  • Kuek Thiam Yong, Timothy Tzen Vun, Yuen Onn, Choong, Bobby Boon Hui, Chai, Yin Kuan, Ng, Aiki As Moderator Between Attitude Towards Organizational Change And Organizational Citizenship Behavior, BAFE 2018, UTAR, 4-5 October 2018 (ISSN: 978-967-2).
  • Thiam Yong Kuek, Timothy Tzen Vun Yap, I-Chi Chen, Choong Yuen Onn, Kock Lim Tan, A conceptual study using theory of planned behavior to determine martial arts learning behavior in Malaysia: Through Aikido perspective., 5th International Conference on Movement, Health and Exercise 2018 & 4th Conference of ASEAN Council of Physical Education and Sport 2018 MOHE, KL, 25-26 September 2018 (ISSN: 978-967-9).
  • Peter Sin Howe, Tan, Krishna Moorthy Manicka, Nadar, I-Chi Chen, Kuek Thiam Yong, Measuring the Service Quality in a Private Higher Education Institution in Malaysia., BAFE 2018, 4-5 October 2018 (ISSN: 978-967-2).
  • kuar Lok Sin, Ng Lee Peng, Sok-Yee Teoh, Chen I Chi, uen-Onn Choong, Case Study: Green Practices of Happy 8 Retreat, BAFE 2018, UTAR, 4-5 October 2018 (ISSN: 978-967-2).
  • Sofiah Kadar Khan, Chen, I-Chi, The Effect of Emotional Exhaustion, Work Life Balance and Supportive Culture on Organisational Citizenship behaviour : The Mediating Role of Occupational Commitment, 4th Regional Conference on Campus Sustainability, Unversiti Malaysia Sabah, 6-7 April 2017 (ISSN: N/A).
  • Chen, Yi-Hsuan, Ng Hui Fuang, Motivators, Brand Hate and Revenge Behaviour: Case Study of The Fast Industry in UK., BAFE 2017, UTAR, 4-4 October 2017 (ISSN: 978-967-1).
  • Ng Hui Fuang, Lee Weng Onn, Chua Li Rou, Chow Kim Teng, Loo Mun Yee, Social Media, Social marketing and public Health Promotion: Case study of Twitter Users on Obesity, 48th APACPH 2016, JAPAN TeiKyo University, 16-19 September 2016 (ISSN: N/A).
  • Chen, I-Chi, Yip Yen Sanψ, Chong Tun Pin, Lim Yong Hooi, Organizational Climate, Coaching Skill and Team Performance: A case study in Taiwan Hospitals, AAMC 2015, PARKROYAL HOTEL PENANG, 4-2 October 2015 (ISSN: 978-967-1).
  • Chen,I-Chi, Ivan Tee Jye Hoong, Lau Mey Ing, Ng Shun Ying, Tan Pei Zhe, ORGANIZATIONAL COMMITMENT, JOB SATISFACTION AND SERVICE QUALITY OF HIGHER EDUCATION: CASESTUDY OF UNIVERSITY IN PERAK, BAFE 2015, UTAR KAMPAR, 9-9 October 2015 (ISSN: 978-967-1).
  • Lin,Chih-Hsuan, Chen,Hsiu-Chu, Medical Team Resource Management: The Role of Managerial Coaching Skill and Organizational Culture, BAFE 2014, UTAR, Perak campus, 26-26 September 2014 (ISSN: ).
  • Lin,Bo-Yen, The research of job demand-control and work life balance: case study of nursing professionals, 2013 Annual conference and symposium: Chang Yun Jia League University, Taiwan, Taiwan, 6-6 December 2013 (ISSN: ).

newspaper article
  • , Remain calm when scammers call, , 2022.
  • , The pink bracelet/tag dilemma, , 2020.
  • , Stay calm, stay safe, , 2020.
  • , On the lookout for harmful games on social media, , 2020.
  • , Chen,I-Chi, Yuen-Onn Choong, Ng Yin Kuan, Low Mei Peng, Why Martial Arts Matter Nowadays, , 2018.

periodical/magazine
  • Kuek Thiam Yong, Shum Shen Hwei, Chen, I-Chi, Choong Yuen Onn, Aikido - The Peaceful Martial Art, Centre for Extension Education, UTAR, 2017 (ISBN: NIL).