Dr Lee Voon Hsien

journal article
  • Hew Jun-Jie, Lee Voon-Hsien, Leong Lai-Ying, "Deciphering the resistance behaviours towards mobile commerce applications: A Mobile Commerce Applications Resistance Theory (MOCART)", COMPUTERS IN HUMAN BEHAVIOR, Elsevier, Volume 151, pp 1-14, February 2024 (ISSN: 0747-5632).
  • Lee Voon-Hsien, Foo Pik-Yin, Cham Tat-Huei, Hew Teck-Soon, Garry Tan Wei-Han, "Big data analytics capability in building supply chain resilience: The moderating effect of innovation-focused complementary assets", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, Emerald, Volume 124, Issue 3, pp 1203-1233, February 2024 (ISSN: 0263-5577).
  • Hew Jun-Jie, Lee Voon-Hsien, T'ng Soo-Ting, Garry Tan Wei-Han, Ooi Keng-Boon, "Are Online Mobile Gamers Really Happy? On the Suppressor Role of Online Game Addiction", INFORMATION SYSTEMS FRONTIERS, Springer, Volume 26, pp 217-249, February 2024 (ISSN: 1387-3326).
  • Lim Ai-Fen, Lee Voon-Hsien, Ooi Keng-Boon, Foo Pik Yin, Garry Tan Wei-Han, "Enhancing organizational citizenship behaviour: Role of collectivism in soft total quality management", MANAGEMENT DECISION, Emerald, Volume 62, Issue 3, pp 765-787, April 2024 (ISSN: 0025-1747).
  • Loh Xiu-Ming, Lee Voon-Hsien, Leong Lai-Ying, "Understanding the opposing forces of continuance intention: A hybrid SEM-ANN approach", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, Emerald, Volume 124, Issue 4, pp 1607-1626, April 2024 (ISSN: 0263-5577).
  • Loh Xiu-Ming, Lee Voon-Hsien, Leong Lai-Ying, "A Multi-Dimensional Nomological Network of Mobile Payment Continuance", JOURNAL OF COMPUTER INFORMATION SYSTEMS, Taylor & Francis Online, Volume 63, Issue 5, pp 1070-1092, October 2023 (ISSN: 0887-4417).
  • Leong Lai-Ying, Hew Jun-Jie, Lee Voon-Hsien, Garry Tan Wei-Han, Ooi Keng-Boon, "An SEM-ANN analysis of the impacts of Blockchain on competitive advantage", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, Emerald Insight, Volume 123, Issue 3, pp 967-1004, March 2023 (ISSN: 0263-5577).
  • Sun Lai-Xiang, Ooi Keng-Boon, Garry Tan Wei-Han, Lee Voon-Hsien, "Enhancing supply chain resilience in SMEs: a deep Learning-based approach to managing Covid-19 disruption risks", Journal of Enterprise Information Management, Emerald, Volume 36, Issue 6, pp 1508-1532, November 2023 (ISSN: 1741-0398).
  • Loh Xiu-Ming, Lee Voon-Hsien, Hew Jun-Jie, Garry Tan Wei-Han, Ooi Keng-Boon, "The future is now but is it here to stay? Employees? perspective on working from home", Journal of Business Research, Elsevier, Volume 167, pp 1-13, November 2023 (ISSN: 0148-2963).
  • Hoh Pow-Yee, Loo Sook-Jian, Garry Tan Wei-Han, Lee Voon-Hsien, Eugene Aw Cheng-Xi, "Understanding Valences in Mobile Grocery Shopping: Do Consumers? Characteristics Matter?", JOURNAL OF COMPUTER INFORMATION SYSTEMS, Taylor & Francis, Volume 63, Issue 4, pp 767-780, July 2023 (ISSN: 0887-4417).
  • Garry Tan Wei-Han, Eugene Aw Cheng-Xi, Cham Tat-Huei, Ooi Keng-Boon, Yogesh K. Dwivedi, "Metaverse in marketing and logistics: the state of the art and the path forward", Asia Pacific Journal of Marketing and Logistics, Emerald, Volume 35, Issue 12, pp 2932-2946, December 2023 (ISSN: 1355-5855).
  • Ooi Keng-Boon, Lee Voon-Hsien, Hew Jun-Jie, Leong Lai-Ying, Garry Tan Wei-Han, "Social media influencers: An effective marketing approach?", Journal of Business Research, Elsevier, Volume 160, pp 1-15, May 2023 (ISSN: 0148-2963).
  • Hew Jun-Jie, Lee Voon-Hsien, Leong Lai-Ying, "Why do mobile consumers resist mobile commerce applications? A hybrid fsQCA-ANN analysis", Journal of Retailing and Consumer Services, Elsevier, Volume 75, pp 1-12, November 2023 (ISSN: 0969-6989).
  • Loh Xiu-Ming, Lee Voon-Hsien, Leong Lai-Ying, Eugene Aw Cheng-Xi, Cham Tat-Huei, "Understanding consumers? resistance to pay with cryptocurrency in the sharing economy: A hybrid SEM-fsQCA approach", Journal of Business Research, Elsevier, Volume 159, pp 1-11, April 2023 (ISSN: 0148-2963).
  • Wong Lai-Wan, Garry Tan Wei-Han, Lee Voon-Hsien, Ooi Keng-Boon, Amrik Sohal, "Psychological and System-Related Barriers to Adopting Blockchain for Operations Management: An Artificial Neural Network Approach", IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT, IEEE, Volume 70, Issue 1, pp 67-81, January 2023 (ISSN: 0018-9391).
  • Tew Hui-Ting, Garry Tan Wei-Han, Loh Xiu-Ming, Lee Voon-Hsien, Lim Wei-Lee, "Tapping the Next Purchase: Embracing the Wave of Mobile Payment", JOURNAL OF COMPUTER INFORMATION SYSTEMS, Taylor & Francis, Volume 62, Issue 3, pp 527-535, April 2022 (ISSN: 0887-4417).
  • Lim Ai-Fen, Ooi Keng-Boon, Lee Voon-Hsien, Garry Tan Wei-Han, "The interplay of soft TQM practices and knowledge sharing: moderating role of market turbulence", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, Emerald Publishing, Volume 122, Issue 11, pp 2440-2464, August 2022 (ISSN: 0263-5577).
  • Loh Xiu-Ming, Lee Voon-Hsien, Garry Tan Wei-Han, Ooi Keng-Boon, Samuel Fosso-Wamba, "Embracing mobile shopping: what matters most in the midst of a pandemic?", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, Emerald Publishing Limited, Volume 122, Issue 7, pp 1645-1664, June 2022 (ISSN: 0263-5577).
  • Wong Lai-Wan, Lee Voon-Hsien, Garry Tan Wei-Han, Ooi Keng-Boon, Amrik Sohal, "The role of cybersecurity and policy awareness in shifting employee compliance attitudes: Building supply chain capabilities", INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT, Elsevier, Volume 66, October 2022 (ISSN: 0268-4012).
  • Loh Xiu-Ming, Lee Voon-Hsien, Leong Lai-Ying, "Mobile-lizing continuance intention with the mobile expectation-confirmation model: An SEM-ANN-NCA approach", EXPERT SYSTEMS WITH APPLICATIONS, Elsevier, Volume 205, November 2022 (ISSN: 0957-4174).
  • Loh Xiu-Ming, Lee Voon-Hsien, Garry Tan Wei-Han, Hew Jun-Jie, Ooi Keng-Boon, "Towards a Cashless Society: The Imminent Role of Wearable Technology", JOURNAL OF COMPUTER INFORMATION SYSTEMS, Taylor & Francis, Volume 62, Issue 1, pp 39-49, January 2022 (ISSN: 0887-4417).
  • Loh Xiu-Ming, Lee Voon-Hsien, Hew Teck-Soon, Lin Binshan, "The cognitive-affective nexus on mobile payment continuance intention during the COVID-19 pandemic", International Journal of Bank Marketing, Emerald Publishing Limited, January 2022 (ISSN: 0265-2323).
  • Lee Voon-Hsien, Hew Jun-Jie, Leong Lai-Ying, Garry Tan Wei-Han, Ooi Keng-Boon, "The dark side of compulsory e-education: Are students really happy and learning during the COVID-19 pandemic?", INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, Taylor & Francis Online, Volume 38, Issue 12, pp 1168-1181, June 2022 (ISSN: 1044-7318).
  • Lim Ai-Fen, Lee Voon-Hsien, Foo Pik-Yin, Ooi Keng-Boon, Garry Tan Wei-Han, "Unfolding the impact of supply chain quality management practices on sustainability performance: An artificial neural network approach", SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL, Emerald Publishing Limited, June 2021 (ISSN: 1359-8546).
  • Ooi Keng-Boon, Lee Voon-Hsien, Hew Jun-Jie, Lin Binshan, "Mobile Social Cyberbullying: Why are Keyboard Warriors Raging?", JOURNAL OF COMPUTER INFORMATION SYSTEMS, Taylor & Francis, Volume 61, Issue 4, pp 371-382, April 2021 (ISSN: 0887-4417).
  • Amos Junke Lau, Garry Tan Wei-Han, Loh Xiu-Ming, Leong Lai-Ying, Lee Voon-Hsien, "On the way: Hailing a taxi with a smartphone? A hybrid SEM-neural network approach", Machine Learning with Applications, Elsevier, June 2021 (ISSN: 2666-8270).
  • Loh Xiu-Kin, Lee Voon-Hsien, Loh Xiu-Ming, Garry Tan Wei-Han, Ooi Keng-Boon, "The dark side of mobile learning via social media: How bad can it get?", INFORMATION SYSTEMS FRONTIERS, Springer, October 2021 (ISSN: 1387-3326).
  • Hew Jun-Jie, Lee Voon-Hsien, Ooi Keng-Boon, Lin Binshan, "Computer Science in ASEAN: A Ten-Year Bibliometric Analysis (2009?2018)", JOURNAL OF COMPUTER INFORMATION SYSTEMS, Taylor & Francis, Volume 61, Issue 3, pp 247-255, May 2021 (ISSN: 0887-4417).
  • Lee Voon-Hsien, Foo Pik-Yin, Garry Tan Wei-Han, Ooi Keng-Boon, Amrik Sohal, "Supply chain quality management for product innovation performance: Insights from small and medium-sized manufacturing enterprises", INDUSTRIAL MANAGEMENT & DATA SYSTEMS, Emerald Publishing Limited, Volume 121, Issue 10, pp 2118-2142, October 2021 (ISSN: 0263-5577).
  • Foo Pik-Yin, Lee Voon-Hsien, Ooi Keng-Boon, Garry Tan Wei-Han, Amrik Sohal, "Unfolding the impact of leadership and management on sustainability performance: Green and lean practices and guanxi as the dual mediators", Business Strategy and the Environment, John Wiley and Sons Ltd, Volume 30, Issue 8, pp 4136-4153, July 2021 (ISSN: 0964-4733).
  • Leong Lai-Ying, Hew Teck-Soon, Ooi Keng-Boon, Alain Chong Yee-Loong, Lee Voon-Hsien, "Understanding trust in ms-commerce: The roles of reported experience, linguistic style, profile photo, emotional, and cognitive trust", INFORMATION & MANAGEMENT, Elsevier, Volume 58, Issue 2, March 2021 (ISSN: 0378-7206).
  • Wong Lai-Wan, Garry Tan Wei-Han, Lee Voon-Hsien, Ooi Keng-Boon, Amrik Sohal, "Unearthing the determinants of Blockchain adoption in supply chain management", INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, Taylor & Francis Group, Volume 58, Issue 7, pp 2100-2123, February 2020 (ISSN: 0020-7543).
  • Loh Xiu-Ming, Lee Voon-Hsien, Garry Tan Wei-Han, Ooi Keng-Boon, Yogesh K. Dwivedi, "Switching from cash to mobile payment: What's the hold-up?", Internet Research, Emerald, Volume 31, Issue 1, pp 376-399, October 2020 (ISSN: 1066-2243).
  • Leong Lai-Ying, Hew Teck-Soon, Garry Tan Wei-Han, Ooi Keng-Boon, Lee Voon-Hsien, "Tourism research progress - A bibliometric analysis of tourism review publications", Tourism Review, Emerald Publishing Limited, Volume 76, Issue 1, pp 1-26, June 2020 (ISSN: 1660-5373).
  • Lee Voon-Hsien, Hew Jun-Jie, Leong Lai-Ying, Garry Tan Wei-Han, Ooi Keng Boon, "Wearable payment: A deep learning-based dual-stage SEM-ANN analysis", EXPERT SYSTEMS WITH APPLICATIONS, Elsevier Ltd., Volume 157, November 2020 (ISSN: 0957-4174).
  • Hew Jun-Jie, Leong Lai-Ying, Garry Tan Wei-Han, Ooi Keng-Boon, Lee Voon-Hsien, "The age of mobile social commerce: An Artificial Neural Network Analysis on its resistance", TECHNOLOGICAL FORECASTING AND SOCIAL CHANGE, Elsevier, Volume 144, pp 311-324, July 2019 (ISSN: 0040-1625).
  • Leong Lai-Ying, Hew Teck-Soon, Ooi Keng-Boon, Lee Voon-Hsien, Hew Jun-Jie, "A hybrid SEM-neural network analysis of social media addiction", EXPERT SYSTEMS WITH APPLICATIONS, Elsevier, Volume 133, pp 296-316, May 2019 (ISSN: 0957-4174).
  • Lee Voon-Hsien, Ooi Keng-Boon, Alain Chong Yee-Loong, Amrik Sohal, "The effects of supply chain management on technological innovation: The mediating role of guanxi", INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, Elsevier, Volume 205, pp 15-29, August 2018 (ISSN: 0925-5273).
  • Garry Tan Wei-Han, Lee Voon-Hsien, Hew Jun-Jie, Ooi Keng-Boon, Wong Lai-Wan, "The interactive mobile social media advertising: An imminent approach to advertise tourism products and services?", TELEMATICS AND INFORMATICS, Elsevier USA, Volume 35, Issue 8, pp 2270-2280, September 2018 (ISSN: 0736-5853).
  • Ooi Keng-Boon, Hew Jun-Jie, Lee Voon-Hsien, "Could the mobile and social perspectives of mobile social learning platforms motivate learners to learn continuously?", Computers & Education, Elseveir, Volume 120, pp 127-145, January 2018 (ISSN: 0360-1315).
  • Lee Voon-Hsien, Hew Jun-Jie, "Is TQM fading away? A bibliometric analysis of a decade (2006 - 2015)", International Journal of Services, Economics and Management, Inderscience Online, Volume 8, Issue 4, pp 227-249, April 2018 (ISSN: 1753-0822).
  • Hew Jun-Jie, Leong Lai-Ying, Garry Tan Wei-Han, Lee Voon-Hsien, Ooi Keng-Boon, "Mobile social tourism shopping: A dual-stage analysis of a multi-mediation model", Tourism Management, Elsevier, Volume 66, pp 121-139, June 2018 (ISSN: 0261-5177).
  • Foo Pik-Yin, Lee Voon-Hsien, Garry Tan Wei-Han, Ooi Keng-Boon, "A gateway to realising sustainability performance via green supply chain management practices: A PLS-ANN approach", EXPERT SYSTEMS WITH APPLICATIONS, Elsevier, Volume 107, pp 1-14, October 2018 (ISSN: 0957-4174).
  • Ooi Keng-Boon, Lee Voon-Hsien, Garry Tan Wei-Han, Hew Teck-Soon, Hew Jun-Jie, "Cloud Computing in Manufacturing: The Next Industrial Revolution in Malaysia?", Expert Systems with Applications, Elsevier, Volume 93, Issue 1, pp 376-394, October 2017 (ISSN: 0957-4174).
  • Hew Jun Jie, Lee Voon Hsien, Leong Lai Ying, Hew Teck Soon, Ooi Keng Boon, "The dawning of mobile tourism: What contributes to its system success?", International Journal of Mobile Communications, Inderscience, Volume 14, Issue 2, pp 170-201, February 2016 (ISSN: 1741-5217).
  • Hew Jun-Jie, Lee Voon-Hsien, Ooi Keng Boon, Lin Binshan, "Mobile social commerce: The booster for brand loyalty?", Computers in Human Behavior, Elsevier, Volume 59, Issue June, pp 142-154, January 2016 (ISSN: 0747-5632).
  • Lee Voon-Hsien, Alex Foo Tun-Lee, Leong Lai-Ying, Ooi Keng-Boon, "Can competitive advantage be achieved through knowledge management? A case study on SMEs", Expert Systems with Applications, Elsevier, Volume 65, pp 136-151, August 2016 (ISSN: 0957-4174).
  • Lee Voon-Hsien, Hew Jun-Jie, Loke Siew-Phaik, "Evaluating and comparing ten-year (2006-2015) research performance between Malaysian public and private higher learning institutions: A bibliometric approach", International Journal of Innovation and Learning, Inderscience Publishers, Volume 23, Issue 2, pp 145-164, December 2016 (ISSN: 1741-8089).
  • Garry Tan Wei-Han, Lee Voon-Hsien, Lin Binshan, Ooi Keng-Boon, "Mobile Applications in Tourism: The Future of the Tourism Industry?", Industrial Management & Data Systems, Emerald, Volume 117, Issue 3, pp 560-581, July 2016 (ISSN: 0263-5577).
  • Lee Voon-Hsien, Ooi Keng-Boon, "Applying the Malcolm Baldrige National Quality Award criteria: an approach to strengthen organisational memory and process innovation", Total Quality Management & Business Excellence, Taylor & Francis Group, Volume 26, Issue 12, pp 1373-1386, December 2015 (ISSN: 1478-3371).
  • Lee Voon-Hsien, Ooi Keng-Boon, "Applying the Malcolm Baldrige National Quality Award criteria: an approach to strengthen organisational memory and process innovation", TOTAL QUALITY MANAGEMENT & BUSINESS EXCELLENCE, Taylor & Francis, Volume 26, Issue 11-12, pp 1373-1386, July 2015 (ISSN: 1478-3363).
  • Leong Lai-Ying, Hew Teck-Soon, Lee Voon Hsien, Ooi Keng-Boon, "An SEM-Artificial-Neural-Network analysis of the relationships between SERVPERF, customer satisfaction and loyalty among low-cost and full-service airline", Expert Systems with Applications, Elsevier, Volume 42, Issue 19, pp 6620-6634, May 2015 (ISSN: 0957-4174).
  • Hew Jun-Jie, Lee Voon-Hsien, Ooi Keng-Boon, June Wei, "What catalyses mobile apps usage intention: An empirical analysis", Industrial Management & Data Systems, Emerald, Volume 115, Issue 7, pp 1269-1291, May 2015 (ISSN: 0263-5577).
  • Lee Voon-Hsien, Ooi Keng-Boon, Chong Yee-Loong, Alain, Christopher Seow, "Creating technological innovation via green supply chain management: An empirical analysis", Expert Systems With Applications, Elsevier, UK, Volume 41, Issue 16, pp 6983-6994, May 2014 (ISSN: 0957-4174).
  • Lee Voon Hsien, Choong Chee Keong, Wong Kee Luen, Ooi Keng Boon, "Organizational Learning as a Mediating Factor of TQM Practices and Technological Innovation: An Empirical Analysis of Malaysia?s Manufacturing Firms", International Journal of Innovation and Learning, Inderscience, Volume 18, Issue 2, pp 222-249, November 2013 (ISSN: 1741-8089).
  • Lee Voon-Hsien, Ooi Keng-Boon, Alain Chong Yee-Loong, Lin Binshan, "A Structural Analysis of Greening the Supplier, Environmental Performance and Competitive Advantage", Production Planning & Control, Taylor & Francis, UK, Volume 26, Issue 2, pp 116-130, December 2013 (ISSN: 0953-7287).
  • Lee Voon Hsien, Leong Lai-Ying, Hew Teck-Soon, Ooi Keng-Boon, "Knowledge Management: A Key Determinant in Advancing Technological Innovation?", Journal of Knowledge Management, Emerald, UK, Volume 17, Issue 6, pp 848-872, September 2013 (ISSN: 1367-3270).
  • Ooi Keng-Boon, Lee Voon-Hsien, Alain Chong Yee-Loong, Lin Binshan, "Does TQM Improve Employees' Quality of Work Life? Empirical Evidence from Malaysia's Manufacturing Firms", Production Planning & Control, Taylor & Francis, UK, Volume 24, Issue 1, pp 72-89, January 2013 (ISSN: 0953-7287).
  • Lee Voon-Hsien, Ooi Keng-Boon, Choong Chee-Keong, "Integrating TQM, Organizational Learning and Technological Innovation", International Journal of Innovation and Learning, Inderscience, Volume 13, Issue 1, pp 78-95, January 2013 (ISSN: 1741-8089).
  • Ng Yin-Kuan, Lee Voon-Hsien, Alex Foo Tun-Lee, Gan Pei-Lee, "The Relationship between Knowledge Management Practices and Technological Innovation: A Conceptual Framework", International Journal of Management, Knowledge and Learning, EconPapers, Volume 1, Issue 1, pp 71-89, May 2012 (ISSN: 2232-5697).
  • Lam Siew-Yong, Lee Voon-Hsien, Ooi Keng-Boon, Kongkiti Phusavat, "A Structural Equation Model of TQM, Market Orientation and Service Quality: Evidence from a Developing Nation", Managing Service Quality, Emerald Group Publishing Limited, Volume 22, Issue 3, pp 281-309, January 2012 (ISSN: 0960-4529).
  • JUN-JIE HEW, SHAO-WEI ENG, XI-MIN KOO, LYN-NI SOO, YEE-SIM TAN, "FACTORS AFFECTING THE ADOPTION OF TOUCHSCREEN MOBILE PHONES: AN EMPIRICAL STUDY AMONG GENERATION Y", INTERNATIONAL JOURNAL OF INFORMATION TECHNOLOGY AND BUSINESS MANAGEMENT, ARF SOURCING ISLAMABAD PAKISTAN, Volume 5, Issue 1, pp 41-67, September 2012 (ISSN: 2304-0777).
  • Ooi Keng-Boon, Veeri Arumugam, Lee Voon-Hsien, Janet Lew-Sian Wooi, "Integrating TQM and HRM to Achieve a Higher Knowledge Sharing in Malaysian Service Firms: An SEM Approach", International Journal of Services, Economics and Management, Inderscience, Volume 4, Issue 3, pp 186-208, August 2012 (ISSN: 1753-0830).
  • Lee Voon-Hsien, Ooi Keng-Boon, Amrik Sohal, Alain Chong Yee-Loong, "Structural Relationship between TQM Practices and Learning Organization in Malaysia's Manufacturing Industry", Production Planning & Control, Taylor & Francis Online, Volume 23, Issue 10-11, pp 885-902, February 2012 (ISSN: 0953-7287).
  • Sim Jia-Jia, Kong Foong-Min, Lee Voon-Hsien, Garry Tan Wei-Han, Teo Aik-Chuan, "Determining Factors Affecting Broadband Services Adoption? An Empirical Analysis of Malaysian Consumers", International Journal of Services, Economics and Management, Inderscience, Volume 4, Issue 3, pp 236-251, May 2012 (ISSN: 1753-0830).
  • Fong Chee-Yang, Ooi Keng-Boon, Tan Boon-In, Lee Voon-Hsien, Alain Chong Yee-Loong, "HRM Practices and Knowledge Sharing: An Empirical Study", International Journal of Manpower, Emerald Group Publishing Limited, Volume 32, Issue 5/6, pp 704-723, January 2011 (ISSN: 0143-7720).
  • Lee Voon-Hsien, Ooi Keng-Boon, Alain Chong Yee-Loong, Tan Boon-In, "HRM Practices and Organizational Learning: A Critical Review and Research Agenda", International Journal of Innovation and Learning, Inderscience, Volume 10, Issue 4, pp 414-428, May 2011 (ISSN: 1741-8089).
  • Lam Siew-Yong, Lee Voon-Hsien, Ooi Keng-Boon, Lin Binshan, "The Relationship between TQM, Learning Orientation and Market Performance in Service Organizations: An Empirical Analysis", Total Quality Management & Business Excellence, Taylor & Francis, Volume 22, Issue 12, pp 1277-1297, December 2011 (ISSN: 1478-3363).
  • Jia-Jia Sim, Garry Wei-Han Tan, Keng-Boon Ooi, "Exploring the Individual Characteristics on the Adoption of Broadband: An Empirical Analysis", International Journal of Network and Mobile Technologies, International Science Press, Volume 2, Issue 1, pp 1-14, January 2011 (ISSN: 2229-9114).
  • Siew-Yong Lam, Keng-Boon Ooi, Mohammad Samaun Safa, "Structural Analysis of TQM and Its Impact on Customer Satisfaction and Innovation", International Journal of Modelling in Operations Management, Inderscience, Volume 1, Issue 2, pp 157-179, May 2010 (ISSN: 2042-4108).
  • Lee Voon-Hsien, Ooi Keng-Boon, Tan Boon-In, Alain Chong Yee-Loong, "A Structural Analysis of the Relationship between TQM Practices and Product Innovation", Asian Journal of Technology Innovation, Taylor & Francis, Volume 18, Issue 1, pp 73-96, May 2010 (ISSN: 2158-6721).
  • Wong Choy-Har, Tan Boon-In, Loke Siew-Phaik, Lee Voon-Hsien, "The impact of HRM practices on KM: A Conceptual Model", Australian Journal of Basic and Applied Sciences, INSInet Publication, Volume 4, Issue 12, pp 6281-6291, December 2010 (ISSN: 1991-8178).
  • Alain Chong Yee-Loong, Nathan Darmawan, Ooi Keng-Boon, Lee Voon-Hsien, "Determinants of 3G Adoption in Malaysia: A Structural Analysis", Journal of Computer Information Systems, Taylor & Francis, Volume 51, Issue 2, pp 71-80, January 2010 (ISSN: 0887-4417).
  • Ang Yueh-Sin, Lee Voon-Hsien, Tan Boon-In, "The impact of TQM practices on organizational learning and customer orientation: A survey of small service organizations in Malaysia", International Journal of Services, Economics & Management, Inderscience, Volume 3, Issue 1, pp 62-77, December 2009 (ISSN: 1753-0830).

conference proceedings
  • Chun Luk Sheng, Loh Wei Heng, Tan Ming Fong, Tan Zhi Hui, Loh Xiu Ming, Determining the factors that affect resistance to digital news subscription during the Covid-19 pandemic, Lecture Notes in Networks and Systems, February 2023 (ISSN: -).
  • Garry Tan Wei Han, Lee Voon Hsien, Hew Jun Jie, Ooi Keng Boon, Mobile Social Media Advertising in Tourism: Fad or Future of the Tourism Industry?, 7th International Research Symposium in Service Management, Salaya Pavilion Hotel, MUIC Salaya Campus, Thailand, 13 May 2016 (ISSN: Nil.).
  • Lee Voon Hsien, Hew Jun Jie, Garry Tan Wei Han, Ooi Keng Boon, INFLAMING USERS? INTENTION TO EMBRACE MOBILE E-BOOKS, Managing Intellectual Capital and Innovation for Sustainable and Inclusive Society, Bari, Italy, 27-29 May 2015 (ISSN: ).
  • Lee Voon Hsien, Alex Foo Tun Lee, Leong Lai Ying, Ooi Keng Boon, Achieving competitive advantage through knowledge management: Evidence from Malaysian SMEs, CIMA Research Conference 2015 Sustaining Excellence: Management Accounting Best Practices, Hotel Puri Pujangga, Universiti Kebangsaan Malaysia, Bangi, Malaysia, 14-14 May 2015 (ISSN: ).
  • Garry Wei-Han Tan, Lee Voon Hsien, Ooi Keng Boon, Mobile Apps in Tourism: A Neglected Tourism Research Area?, Technology, Innovation, and Industrial Management (TIIM) Conference 2014, Seoul National University of Science & Technology, Seoul, Korea, 28-30 May 2014 (ISSN: ).
  • Lee Voon Hsien, Alex Foo Tun Lee, Leong Lai Ying, Ooi Keng Boon, KNOWLEDGE MANAGEMENT: A NEW MEASURE FOR COMPETITIVE ADVANTAGE?, Technology, Innovation, and Industrial Management (TIIM) Conference 2014, Seoul National University of Science & Technology, Seoul, South Korea, 28-30 May 2014 (ISSN: ).
  • Hew Jun Jie, Lee Voon Hsien, Ooi Keng Boon, Malaysians' behavioural intention to use mobile apps: Applying the UTAUT2 model, The 2013 International Conference on Medical Innovation and Computing Service (MICS), National Cheng Kung University (NCKU), Tainan, Taiwan, 3-4 August 2013 (ISSN: ).
  • Garry Wei-Han Tan, Lee Voon Hsien, Ooi Keng Boon, Predicting the adoption of mobile learning: An emerging market perspective, Medical Innovation and Computing Services (MICS), National Cheng Kung University, Taiwan, 2-4 August 2013 (ISSN: ).
  • Lee Voon Hsien, Ooi Keng Boon, Leong Lai Ying, Hew Teck Soon, Does UTAUT2 influence the behavioral intention to adopt mobile knowledge management? A multi-level Structural Equation Modeling-Artificial Neural Networks (SEM-ANN) approach, The 2013 International Conference on Medical Innovation and Computing Service (MICS), National Cheng Kung University (NCKU), Tainan, Taiwan, 3-4 August 2013 (ISSN: ).
  • Voon-Hsien Lee, Chee-Keong Choong, Kee-Luan Wong, Keng-Boon Ooi, ORGANIZATIONAL LEARNING: A MEDIATING FACTOR BETWEEN TECHNOLOGICAL INNOVATION AND TQM, Technology Innovation & Industrial Management (TIIM) 2013, Phuket, Thailand, 29-31 May 2013 (ISSN: ).
  • Sim Jia Jia, Lee Voon Hsien, Jessica C.J. Wong, Ooi Keng Boon, Green IT: what motivate companies to go green?, The 2013 International Conference on Medical Innovation and Computing Service (MICS), National Cheng Kung University (NCKU), Tainan, Taiwan, 3-4 August 2013 (ISSN: ).
  • Sim Jia Jia, Ooi Keng Boon, Lee Voon Hsien, Alain Chong Yee Loong, Exploring Factors in Engaging Social Network Sites: An Exploratory Analysis, The 2nd International Research Symposium in Service Management, Yogyakarta, Indonesia, 26-30 July 2011 (ISSN: ).
  • Lee Voon Hsien, Ooi Keng Boon, Sim Jia Jia, Alain Chong Yee Loong, HRM Practices and Organizational Learning: A Critical Review and Research Agenda, Technology Innovation and Industrial Management Conference, Royal Cliff Beach Resort, Pattaya, Thailand, 16-18 June 2010 (ISSN: ).

book chapter
  • Lau U-Hao, Lee Lai-Ee, Lew Di-Kang, Loo Lian-Sien, Ooi Sze-Xiong, Mobile payment adoption: Barriers for baby boomers in Malaysia, Lecture Notes In Networks and Systems (Springer), 2021 (ISBN: 978-3-030-82616-1).
  • Chan Li Qing, Kong Yi Ming, Ong Zhan Ye, Toh Jia Xing, Von Yang Hui, Driving factors towards live-stream shopping in Malaysia, Lecture Notes in Networks and Systems (Springer), 2021 (ISBN: 978-3-030-82616-1).
  • Jin Yang, Garry Tan We-Han, Ooi Keng-Boon, Lee Voon-Hsien, Loh Xiu-Ming, Factors affecting customers' intention to use mobile payment services in the retailing industry, Lecture Notes in Networks and Systems (Springer), 2021 (ISBN: 978-3-030-82616-1).
  • Tan Wei-Han, Garry, Lee Voon-Hsien, Wong Choy-Har, Ooi Keng-Boon, Encyclopedia of E-Commerce Development, Implementation, and Management (3 Volumes), IGI Global, 2016 (ISBN: 9781466697874).
  • Keng-Boon Ooi, Wei-Han Tan, Voon-Hsien Lee, The SAGE Encyclopedia of Quality and the Service Economy, SAGE Publications, Inc., 2015 (ISBN: 9781483346366).