Complaints on staff members or staff related matters, whether in person or in writing (including by facsimnile, email, or other electronic means or any other forms) or through phone calls, are normally involve sensitive issue or irregular practices. However, some complaints (especially anonymous complaints) are often made under false identities or without identities. 

The University is not able to investigate such anonymous complaints, as the source of the complaints remain unknown. There may be cases whereby anonymity might be misued by complainant to conceal what would otherwise be readily identified as a malicious or vexatious complaint. 

The University has established a Policy On Handling Anonymous Complaint, which can be viewed by accessing into Staff Intranet (Web2) under UTAR Policies -> DHR.